Why SMAaRT Council?
Positive change is needed to ensure that councils will be fit for the future.
Local councils have a vital role in shaping communities and helping them grow. But the system of local government is not working as well as it should be.
More than one-third of councils are facing financial problems.
Many of our growing suburbs are constrained by boundaries that date back to the horse and cart days, and layers of red tape and regulations are making it hard for people to do business, build homes and receive the services they need.
We need to build on the strengths of local government and learn from the best councils to develop ways of working smarter together.
We want communities to be stronger and able to grow and prosper.
At CountERPart Solutions, our mission is to support the Australian market through reducing the cost and risk of these transformation initiatives.
Revisiting strategic drivers and alignment to Asset Management maturity models is fast becoming the go to response for Council leaders in understanding the performance levers of their assets. Incorporating these changes with transformation programs of work is fast becoming the method to demonstrate to auditors the prudence of asset investment and the efficient delivery of that investment to manage the assets. The focus of these transformations are driving uplifts in people and process and managing the integration and convergence of IT/OT technology platforms to meet these strategic outcomes.
Our mission is to support the Australian market through reducing the cost and risk of the council transformation initiatives required to manage these risks.
We believe success comes from implementing strategic objectives through aligned transformational delivery outcomes. As a result we have invested in the development of a capability delivery model to support business transformation implementations with a holistic focus on people, process and technology.
CountERPart Solutions are experts in Business Transformation implementations with over 20 years of delivery success across multiple industries.
What is SMAaRT Council?
It's a Strategy Management, Alignment and Realisation Tool (SMAaRT) which utilises a best practice Council business capability model that has been derived from optimised practices in manufacturing, mining, utilities, health, councils and major asset intensive organisations.
This transformation capability model leverages CountERPart Solution’s expertise and experience in strategic asset planning, asset management, reliability centred maintenance regimes, works management, project delivery, optimised scheduling, metering and billing, meter to cash processes, operational technology management, performance management and assurance across the entire business, financial management, corporate services management and reporting required as the asset owner.
SMAaRT aligns strategic objectives identified by the customer and maps them to target state project capabilities and outcomes. This allows the customer to select and understand the practices they want to adopt in their specific project target state.
SMAaRT provides the customer with a clear understanding of benefits that can be derived from the adoption of best practice and establishes a framework for business transformation initiatives to align to the strategic objectives.
SMAaRT provides the benefit of fast-tracking the development of a business transformation program and validates prudency of their investment.
How SMAaRT Council works?
The Strategy Management, Alignment and Realisation Tool (SMAaRT) utilises a best practice Council capability model to reference a target state. This provides the customer with a detailed view of what “good” looks like. It allows the customer to review their Target State through the lens of key business value streams defined in the model. The customer can then identify the extent to which they want to effect a transformation.
The customer can leverage the model’s direct line-of-sight from transformational value stream to performance measures and metrics it wants to focus on. This allows the customer to tailor the transformation initiatives required to their budget and strategic objectives.
By aligning strategic objectives identified by the customer to the model and mapping them to target state utility capabilities and outcomes, the Executive team understand the performance levers of the transformation initiatives and allows them to select and understand the practices they want to adopt in their specific utility target state.
By utilising the SMAaRT model customer’s have a clear understanding of benefits that can be derived from the adoption of best practice and the cost of adoption of the model frameworks for business transformation initiatives to stand up Business Transformation Programs rapidly.
Executives of the Council business will need to win the hearts and minds of a group of dedicated followers, who are willing to take significant risks (career or financial) to prove the new business model.
The future is likely to be won by businesses with the right mix of centralised and decentralised infrastructure and those with business models which enable resources to be shared in local areas through interconnected infrastructure and digital platforms.
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